Slotlair Casino Privacy Policy

At Slotlair Casino, we are committed to protecting your personal information and ensuring your privacy is respected at every step of your journey with us. This Privacy Policy explains how we collect, use, store, and protect your data when you access our platform at slotlair.com. By using our services — whether through the desktop site, mobile browser, or our PWA app — you agree to the practices described in this document. We encourage you to read this policy carefully before registering or using any of our features.

Who We Are

Slotlair Casino is operated by Amo Global S.R.L., a company registered and licensed under the laws of Costa Rica. Our platform provides online casino entertainment, including slots, live casino games, sports betting, and more. When you interact with our website, create an account, or make a deposit, we act as the data controller responsible for your personal information.

What Information We Collect

At Slotlair Casino, we may collect the following types of personal data when you register, play, or contact us:

Registration and Account Data

• Full name, email address, and password
• Country of residence and phone number
• Date of birth and identity verification documents
• Chosen currency (EUR, GBP, BTC, ETH, and others)

Financial and Transaction Data

• Deposit and withdrawal history, including method and amount
• Payment details such as card numbers or cryptocurrency wallet addresses
• KYC verification documents required for cashout processing

Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, games played, and time spent on our platform
• Cookies and session tokens (see our Cookie section below)
• Referral links used during registration

How We Use Your Data

Here at Slotlair Casino, we use your personal information for the following purposes:

• To process your registration and manage your account
• To verify your identity and comply with KYC and AML obligations
• To process deposits and withdrawals via Visa, MasterCard, bank transfer, and crypto methods
• To apply bonuses, free spins, and promotional rewards to your account
• To provide 24/7 customer support via live chat and email at support@slotlair.com
• To personalise your experience across our multi-language, geo-specific platform
• To detect and prevent fraud, money laundering, and responsible gaming violations
• To send you promotional communications (where you have opted in)

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance: Processing is necessary to deliver our gaming services and fulfil our obligations to you.
• Legal obligation: We are required by law to verify identities, maintain transaction records, and comply with anti-fraud regulations.
• Legitimate interests: We process certain data to protect our platform, prevent abuse, and improve our services.
• Consent: Where applicable, we rely on your explicit consent for marketing communications and cookies.

Cookies and Tracking Technologies

Our Slotlair Casino platform uses cookies and similar tracking technologies to enhance your browsing experience and analyse platform performance. These include session cookies, preference cookies, and analytics tools. You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services, including your ability to log in or access geo-specific content.

Data Sharing and Third Parties

We at Slotlair Casino do not sell your personal data to third parties. However, we may share your information with the following categories of partners under strict data processing agreements:

• Payment processors: Including providers such as Skrill, Neteller, Ecopayz, Paysafecard, and cryptocurrency networks
• Game providers: Such as BGaming, NetEnt, Pragmatic Play, Evolution Gaming, and others, to deliver game content
• Identity verification services: For KYC and AML compliance checks
• Customer support tools: Used to manage and respond to your enquiries
• Regulatory authorities: Where required by law or licensing obligations

Data Retention

At Slotlair Casino, we retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Financial records and identity documents are typically held for a minimum of five years following account closure to comply with anti-money laundering regulations. Once data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data. We at Slotlair Casino are committed to honouring these rights promptly:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete information.
• Erasure: In certain circumstances, you may request that we delete your data.
• Restriction: You may request that we limit how we process your data.
• Portability: Where technically feasible, you may request your data in a structured format.
• Objection: You may object to processing based on legitimate interests or direct marketing.
• Withdrawal of consent: You may withdraw previously given consent at any time.

To exercise any of these rights, please contact our support team at support@slotlair.com. We aim to respond to all valid requests within 30 days.

Security of Your Data

Our Slotlair Casino platform employs industry-standard security measures to protect your personal information. These include SSL encryption, secure payment gateways, two-factor authentication options, and regular security audits. While we implement robust protections, no system can guarantee absolute security, and we encourage you to use strong, unique passwords and keep your login credentials confidential.

Responsible Gaming and Data

We use certain personal data to support responsible gaming features on our platform. This includes monitoring your gaming activity, deposit history, and session duration to identify signs of problem gambling. We may use this information to apply self-exclusion measures, deposit limits, or cooling-off periods in line with our responsible gaming obligations. Your safety is a priority at Slotlair Casino.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a person under the age of 18 has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

International Data Transfers

As Slotlair Casino operates internationally across markets including the Netherlands, United Kingdom, Portugal, and France, your data may be processed in countries outside your region. Where such transfers occur, we ensure that appropriate safeguards are in place to maintain the security and integrity of your personal information in accordance with applicable data protection standards.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our platform. Continued use of our services following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. Our support team is available 24/7 and can be reached at support@slotlair.com. We are here to assist you and ensure your privacy is protected at every stage of your experience with us at Slotlair Casino.